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“Nobody wants to go to Percy Pig or Colin, the caterpillar that is involved in cyber crime” | News and events

“Nobody wants to go to Percy Pig or Colin, the caterpillar that is involved in cyber crime” | News and events

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It has been over two weeks since the news that retailers Marks & Spencer and the cooperative had to do with severe cyber incidents. Both still have painful effects after the attack, although the latter still have difficulties in storing the shelves in certain areas, and the former are unable to edit online orders and more worrying announcement that customer data has been stolen. Many questions now: “Why has the situation not yet repaired?”

In the following, Professor Oli Buckley, professor of cyber security, comments on why there is never a quick solution in such situations, and ultimately why caution and logic is the best way to properly solve the problem.

“We often see a cyber attack as a short flash, it comes from nowhere, we learn that some data has disappeared and then everything is back in operation. In reality, the effects remain much longer, but that is usually not much interest, since the exciting part has already happened, and it often happens behind the scenes.

“Marks & Spencer and the cooperative are faced with this type of incident, it corresponds to a burst pipe, but it is not just a room that is flooded. Instead, we see that the planks start to forgive, and the plaster becomes a bit moist.

“I think that also attracts so much attention because both Marks & Spencer and the cooperative are national institutions and are woven into our daily life and strengthen feelings and speculation. Nobody wants to think of Percy Pig. The caterpillar that is involved in cyber crimes have influenced.

“The most important thing is that the cooperative and brand & Spencer are not only retailers, but also complex ecosystems. If a part breaks down, the knock-on effects ripen through warehouses, delivery routes and customer service. With cooperites, for example, if you pull bread back into the bowl, you have to deal with the micro decroy bread. Have a lack.

“In the meantime, the situation at M&S ​​has become more serious. We now know that personal customer data, names, addresses and contact details have been affected. While no payment information has been impaired, such violations like this feel deeply.

“The delayed publication of information is not necessarily a negative thing, but indicates that things are treated carefully and logically. The reaction The incidents is about doing things primarily and jumping to the conclusions in order to quickly get the answer out there.”

To arrange an interview with Professor Oli Buckley, send the e -mail to the PR team Or call 01509 222224.

Ends

Notes for editors

Reference number of the press release: 25/75

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