House da lat offers operational services

Copper Beech, a company that is known for the administration of some of the world's discrete and luxurious real estate in London and New York, provides a new approach to luxurious real estate management in Vietnam. This operational model is now applied to the 68 Sky Villas and Sky Mansions in Haus Lat.

From prestigious developments such as the Knightsbridge and a Hyde Park in London to 15 Hudson Yards and Aman New York Residences, true luxury means more than location and amenities – it includes deeply personalized services and sophisticated operations to protect privacy and lifestyle.

Haus Residences in the house of the house and the Xuan Huong Lake is the first project in Vietnam to be operated under the consultation of copper beech. Copper Beech is known for license fees and billionaires and aims to build a new standard for life in Vietnam through a service ecosystem for exclusivity and personalization.

According to Matt Hobbs, which has shaped at institutions such as Soo House, Annabel and 6 Grosvenor Place at institutions such as Soho House, the luxury real estate sector in Vietnam is growing rapidly. However, he found that a fully integrated service experience that seamlessly anticipates and reacts to the needs of the residents is still rare.

As a copper beech from private club standards and implemented a tailor -made concierge model for house residences. Each concierge not only serves as a support employee, but also as a lifestyle curator who is trained for service in harmony with international expectations.

Private concierge takes care of every detail of the residents' life. Photo with the kind permission of the one goal

“The residents do not require constant attention – they need a timely, discrete service,” said Hobbs. “That is why we have replaced the conventional reception area with a private concierge system that only appears if necessary. Each household has its own concierge team that manages inquiries, preferences and service stories and at the same time maintains absolute privacy.”

In Haus Residences, the lobby is free of reception, public transport or queues. Instead, it functions as an extension of the house – quiet, elegant and exclusively reserved for the residents and their guests.

The Copper Beech operating model is not a copy paste from London or New York. Instead, the company emphasizes to listen to the residents and to adapt the service provision to the local context and combine global luxury standards with a personal touch.

Every detail is treated proactively. From setting the temperature and lighting to the storage of the refrigerator with preferred objects or the arrangement of fresh flowers with a familiar aesthetics, the concierge team ensures that the house is always ready without being asked.

Discreet, flexible and safe service. Photo with the kind permission of the one goal

Haus Residences also integrates the intelligent technology and enables homeowners to manage their real estate, request services and communicate with their concierge via a dedicated app. While technology supports the convenience, it is the quality of the personalized service that defines experience.

The preferences are recorded and fulfilled – whether it is the cleaning plans for routines to assign the landscape staff on the basis of individual tastes or to coordinate childcare of Montessori and the older care with certified experts – all delivered with discretion and precision.

In addition to the premium-in-residence service, residents have access to a curated global private club network, which is operated by Copper and unlock unique experiences for some exclusive experiences.

A simple meal can be transformed into a fine meal events, with chefs from Michelin star made of Tokyo or New York prepared menus prepared and rare vintages from Burgundy's historical basements. In the evening, the residents can enjoy through appearances by world-class musicians or exhibitions of recognized contemporary artists.

68 Sky Villas & Sky Mansions designed by the legendary architect Kengo Kuma. Photo with the kind permission of the one goal