Farewell to Nespresso – stands the class action against Vertuo Next coffee machines, which water leaves after little use and no solution for users

What should be Nespresso's new jewel has more headaches than cups of coffee. The most famous coffee brand in the world with her refined image and the famous George Clooney, who with “What?” Says, the focus is now on a federal collective action to sell a defective model of its Vertuo coffee machines that lick water and are completely unusable. And everything points to Nespresso who knows that this has happened … but it still sells it.

A coffee machine was disappointed

The Vertuo was the next step onto the market with high expectations: compact design, compatible with different capsules, ideal for small rooms. However, the documents submitted to the court clearly show that the model fails very quickly. Water licks where it shouldn't and the machine does not complete the coffee.

The lawsuit claim that this is not the failure of a single unit, but a construction error that has been available since the start of the product in 2020.

What is the lawsuit he asks about?

The lawsuit was submitted by Denise Fahey-Ramirez, a user of Florida, that says that she had experienced all of these problems. She not only wants a refund, but also asks for broader measures:

• That the machine is officially recognized as a defect.
• These sales are suspended unless the product has been changed.
• And that all affected consumers are reimbursed.

In addition, the claim refers laws such as the Magnuson Moss Garantic Act and other regulations on misleading practices.

Does that affect you?

If you bought a Vertuo in the United States next and quickly summarized the machine, this case can participate, especially if you live in Florida where the lawsuit was submitted.

What does Nespresso say?

So far nothing. The company has not published any public statements or official communication, although the complaint mentions that it received many customer service complaints. So you can't say that you didn't know. You just didn't do anything. And this silence could cost you in the end.

“In contrast to the representations of Nespresso, the devices are designed and manufactured with an inherent defect that leads to water leaks and the ability of the machines, as intended, impaired,” said Fahey.

Is that an isolated incident?

Unfortunately, this happens more often than it should … Keurig Dr. With a fine of $ 1.5 million for misleading consumers about the recyclability of their K-Cup pods, Pepper was occupied. Therefore, the pressure on large coffee brands grows in order to be honest and responsible.

What should you do if you have a broken Vertuo next?

• Check whether you still have the receipt or invoice.
• Take photos or videos of LECK or MALK Function.
• Follow the legal case (it's called Fahey-Ramirez et al. Against Nespresso USA Inc., Case No. 1: 25-CV-01684).
• If possible, speak to a lawyer or check whether there is a way to join the lawsuit.

What is a class action lawsuit?

A class action is if a group of people affected by the same problem come together to sue a company as a large one. Instead of filling dozens or hundreds of individual cases, they only represent a demand so that they make the process faster and fairer for everyone. If the company loses, every data subject may have to compensate, even if they did not go to court personally.

In the eyes of the consumers, Nespresso has strongly invested in building a perfect picture: elegance, premium taste, commercials with George Clooney. However, if a coffee machine, which costs almost 200 US dollars, stops after a short time, it is an apology, a replacement, a solution.

And if the only thing you get is silent, it is time to take the legal way. Because a good cup of coffee shouldn't start with a lawsuit. But sometimes it is exactly the same. Has this coffee machine error influenced? Let us know in the comments!