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Pet -incoloral scandal: owners find community when they are looking for justice

Zoey Robinson-Budreski is used to dealing with death.

It runs two cremation companies – one for humans and one for pets. She can repair sadness. She can comfort people.

But she cannot fix the pain, confusion and the feeling of betrayal that some feel after dead pets on the roadside near Catonsville were broken by dead pets last month.

At least 60 people received what they thought for the connoisseurs of their pets, said Robinson-Budreski, who worked with the owners to identify animals and to have them soaked in. In some cases, she has to determine whether this actually actually remains in her possession.

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“I can't help all of these people who don't know where their pets are,” said Robinson-Budreski. Some discovered that they received sand, concrete or other material. “I can't repair it. I can't bring your pet back.”

The police examine a shop in Catonsville, loving care animal leg trees, because of “theft through deception” for allegations of “improper disposal” of animal residues.

A spokesman for the Baltimore County police authority said officials could not share details of the investigation.

Rodney Ward, owner of lovely, could not be reached for a comment. WARD announced the Washington Post in early April that he usually conducts cremation himself, but was contractual with another company at the beginning of this year. He did not name the other company.

Eight animals that were to be cremated were found on the side of the road near the city line, and another 38 were found in a corner of the owner of the ownership of Loving Care, said Robinson-Budreski.

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In some cases, it was found that bags with “remains” of loving care animals have wires, screws or other rubble. Robinson-Budreski said she examined fake remains from March 2024.

Robinson-Budreski is preparing to organize a vigil in her Charm City Pet Crematory shop on Saturday. It will remember the over 60 pets whose remains were not treated properly, she said.

A bag that holds the cremes of a pet in Charm City Pet Crematory in Baltimore, Friday, May 2, 2025. (Jessica Gallagher/The Baltimore Banner)

She also worked with a pet parents, Nikki Pickens, to lead a Facebook group for others who are involved in chaos. The victims mourn together, share information and try to find other people who may have false remains.

Red flag

Norby, a black cat, was 13 years old and had started going into the wall and losing weight. After he died on February 7th, she called Loving Care Pet Pet Pet Ping and Ward, and Ward picked up Norby that day.

The next day what they thought for Norby's ashes was returned.

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Eric and Gail Cook had a similar story. Her dog Raven died on March 23 and Ward came back the next day with her alleged remains in a shadow box with her picture.

And when Vickie Sned's Hund Ed, Ed, died on January 27, was back with his remains the next morning.

All of these stories are filled with a gigantic red flag, said Robinson-Budreski. There is no way to run a crematory so quickly.

Cremations that are regulated by the Maryland Department of the Environment have to achieve 1,750 degrees Fahrenheit, she said, which only takes a few minutes. But the work before, taking paws, nasal deductions or hair locks for monuments takes time to do carefully.

This cannot be mentioned that the two hours – at least – that a device for cooling the priority that can be handled safely.

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Ed, a small black dog with a white fur around his eyes, sits on a blanket.
Ed, a 13-year-old Xolo, was the “Ride or the” of his owners. As a puppy in the animal shelter, he climbed in Vickie Sneeds and slept before his adoption. (With the kind permission of Vickie Sneed)

The entire gymnastics time to properly put a pet and remember it is 48-72 hours, said Robinson-Budreski.

“Be able to turn pets over in 12 hours? There is no way,” she said.

The owners of Norby, Raven and Ed – and other pet owners – said they finally found that they did not have the remains of their pets.

Sneed said she had to mourn at least three times.

At first when he died when Robinson-Budreski examined his “remains” and identified them as a fake, and a third time when the officers of animal control said they found Eds body.

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“I was so grateful that you found it … but it started the mourning process from the front,” she said. “I am so grateful that he is finally at home.”

Come together and look ahead

Norby, a black cat with big green eyes, sits on a black leather couch.
Norby, the cat, died at the beginning of this year. His owner, Nikki Pickens, don't know what happened to his body. (With the kind permission of Nikki Pickens)

Knowing that their pets were abused was a source of grief and anger, According to half the dozen pet owners who spoke to the banner, and countless comments in the Facebook group. The feelings were even more complex for those who do not know what happened to their pet.

Pickens don't know where Norby is.

While she spent time to pursue leads, Pickens also searches for people who have left online ratings to look after them to let them know that they may have been deceived.

“I don't want them to be left in the dark because it is not fair,” said Pickens. “We all deserve justice.”

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But the connections between people in a Facebook group called “Norby and Friends” were a source of the comfort. Many of the group come together for the vigil on Saturday.

It takes place in a new pet center and funeral home, which opens Robinson-Budreski, along the road up from Charm City Pet Crematory's existing space. She wants to organize committed monthly self -help groups in the new building for people who have lost their pets.

In addition, Robinson-Budreski would like to be introduced to Annapoli's laws next year in order to better regulate pet on pet.

At the moment there is no monitoring of the actual process or handling pets, she said. The pet finding industry is small, but Robinson-Budreski said that it wanted protective measures, so that something like this does not occur again.

“Things have to change,” she said. “As a business owner, I don't want more laws to act on me. But as a person, as a lover of pets, I do that.”

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