BBC to use AI to manage the audience's complaints worth 40 million GBP after the transmitter was blown up via the HUW Edwards scandal

BBC bosses have concluded a controversial company over £ 40 million that uses artificial intelligence to cope with the symptoms of the audience.

After Huw Edwards's parents have taken the corporation, the victim's parents have taken the corporation to react to their initial concerns.

The broadcaster has admitted to having abused her complaint – which informed the broadcaster that his Star news anchor had paid a young man who had sent him explicit pictures.

The bosses apologized after an independent examination found that it was not marked with senior manager.

The BBC has now agreed that Serco deals with “Bulk answers” problems with the viewer problems.

The company is an important government company in immigration and prisons – while Covid earns millions.

From April 2026, a five-year contract for the handling of editorial and non-editorial complaints, audience inquiries, BBC campaign lines, non-profit calls and “artist post” has been concluded.

According to Beteb, the outsourcing customer relationships would “improve the range of services”.

It is assumed that AI does not answer any complaints directly, but is used by the staff.

Last year, the BBC was exposed to the Edwards scandal, which was first unveiled by the sun, and the program of a documentary in Edwards described by a youthful son of a Hamas.

This week, the bosses apologized for “editorial laps” when they did not contain any answers from the Interior Ministry or Buckingham Palace to Prince Harry's claim that removing his security was a “good old-fashioned establishment closer”.

Last night the mother, who bought Edwards in the BBC, said the new system “does not look like it would be easier for the audience”.

The BBC said: “We will use AI to support the work of our team, but people will continue to react directly to the audience complaints.”