Persistent water leaks plague in Houston district until the residents receive help from KPRC 2

Houston – For almost three months, homeowners in the Hall Park in the southeast of Houston watched the water to flow down their street and nothing was done against it.

Residents like Jamal Fraser said that they had made several calls to their home owners' association and the city of Houston, but saw little or no answer.

The persistent leak not only created a chaos, but also a bad smell and concerns about their health risks.

“It smells bad,” said Fraser.

After repeated attempts to get help, the residents turned to Rilwan Balogun from KPRC 2.

Balogun then contacted the city around 11 a.m., and within a few hours the city crews were on site and broke the ground to repair the leak.

“When I moved the neighborhood to the neighborhood and saw this city from Houston Truck, I said: 'Man, hold,' said Fraser.” I see it right there. I said 'yes, oh yes, this guy happened here.' “

According to the city of Houston, the smell was probably due to the fact that water did not flow properly. The residents said they suspected an underground pipe truck, but we had trouble making someone research.

Council member Joaquin Martinez represents the district. His office announced Balogun that there are 1,013 repair orders for open water in the city and adds how the city prioritizes LECKS.

The city prioritizes repairs as follows:

• Emergencies: interruptions that damaged the loss of water service, property, considerable ponds on important thoroughfares or low pressure that affect health systems and schools.

• Routinelecks: All other leaks that do not meet the emergency criteria are planned as part of the routine repair process.

The HOA community manager said they were aware of the leak.

“We are actively continuing our efforts to contact the house from which the leak comes from, to solve the problem as soon as possible,” the manager told Balogun in an e -mail. “We strongly appreciate the well -being of the community and undertake to address and remedy such concerns.”

“You were out once [City of Houston]We saw them once and they have never been back, have never come back since then, ”recalled Fraser.

The city workers spent more than two hours on site to make repairs and finally put an end to the daily annoyance for people who live on Hall Meadows and Hall View.

If you notice a leak in your neighborhood, the city officials ask the residents to submit an inquiry about the 311 system from Houston. While it appears as “closed” after the submission, this often means that the request has been forwarded to the corresponding lawsuit – not necessarily that the work is done.

The city first prioritizes the most severe cases, so patience is the key, but perseverance helps.

How to report a leak in Houston:

• Call 311 or download the Houston 311 app

• Add the exact place and a description of the problem

• If possible, take photos

• Keep your confirmation number to track